Renewals
Renewing your cover couldn't be easier. You should receive your
renewal documents from us around six weeks prior to your renewal
date, at which point, simply complete the renewal form and either
email it to lifestyle@towergate.co.uk
or fax it to us on 0114 250 0033.
We don't need the original and you should keep it for your
records.
Payment methods
We offer a number of convenient payment methods to suit you:
- Credit or debit card (please note a handling fee may be charged
for cards)
- Premium credit monthly-instalments plan by direct debit
- Cheque
- Bank transfer
Important information on your renewal
Each year, we calculate your premium based on the information
you have provided to us.
If the material facts used to determine your policy's premium
and level of cover change, you should tell us immediately. In the
event that material facts are not disclosed to us before the expiry
date of your existing insurance, any renewal terms offered may be
subject to cancellation, amendment or withdrawal.
If your circumstances or anything relating to your policy
changes, please make sure to let us know.
Material facts can include
- Changes to the activities conducted
- Changes to the procedures you undertake
- Complaints notified to you
- Change of address
- Disciplinary action from a regulatory body
This list is not exhaustive. If you are unsure whether a fact is
material or not, please notify us anyway and we can advise you
whether it will affect your premium or policy.
Contact our renewals team
Our experienced staff are here to help. Please call:
Alternatively, email us and we'll get back to you within one
working day.