Renewals

Renewing your cover couldn't be easier. You should receive your renewal documents from us around six weeks prior to your renewal date, at which point, simply complete the renewal form and either email it to lifestyle@towergate.co.uk or fax it to us on 0844 892 1796.

We don't need the original and you should keep it for your records.

Payment methods

We offer a number of convenient payment methods to suit you:

  • Credit or debit card (please note a handling fee may be charged for cards)
  • Premium credit monthly-instalments plan by direct debit
  • Cheque
  • Bank transfer

Important information on your renewal

Each year, we calculate your premium based on the information you have provided to us.

If the material facts used to determine your policy's premium and level of cover change, you should tell us immediately. In the event that material facts are not disclosed to us before the expiry date of your existing insurance, any renewal terms offered may be subject to cancellation, amendment or withdrawal.

If your circumstances or anything relating to your policy changes, please make sure to let us know.

Material facts can include

  • Changes to the activities conducted
  • Changes to the procedures you undertake
  • Complaints notified to you
  • Change of address
  • Disciplinary action from a regulatory body

This list is not exhaustive. If you are unsure whether a fact is material or not, please notify us anyway and we can advise you whether it will affect your premium or policy.

Contact our renewals team

Our experienced staff are here to help. Please call:

0344 892 1789